Licensing Solutions:

As partners with renowned providers like Microsoft, Dropbox, TeamViewer, and Exclaimer, we offer competitive pricing and exclusive discounts for your licensing needs.

• We have an offer on Microsoft licenses; you can save up to 2.5% based on the quantity you purchase, ensuring maximum value for your investment.

Core IT & Cloud

Managed Microsoft 365 & Azure
Make Microsoft 365 and Azure run faster, safer, and cheaper.

• Tenant setup & hardening, MFA/SSPR, Conditional Access.

• SharePoint/OneDrive rollout & governance.

• Azure VM design, backup, DR, and cost optimization.

Email Security & Anti-Phishing (EDR/XDR-Aligned)
Block threats before they hit the inbox.

• Advanced filtering, impersonation protection, sandboxing.

• SPF/DKIM/DMARC design and ongoing monitoring.

• Executive protection and VIP impersonation alerts.

SharePoint Intranets & Document Management
Turn files into a secure, searchable knowledge hub.

• Site architecture, metadata, retention & DLP policies.

• Migration from file servers/Google Workspace.

• Power Automate workflows (approvals, forms).

Security & Compliance

Vulnerability Assessment & Remediation
Find the gaps before attackers do.

• Monthly/quarterly scans with executive reports.

• Patch plans with tracked remediation.

• External & internal attack-surface review.

Penetration Testing (Authorized/Scoped)
Prove your defenses with safe, goal-driven tests.

• Network, web app, and Microsoft 365 tenant testing.

• Clear evidence, risk scoring, and fix-by guidance.

• Re-test included to verify fixes.

Device Encryption & Data Loss Prevention (DLP)
Protect data at rest and in motion.

• BitLocker/ File Vault, key escrow, recovery processes.

• DLP for email, SharePoint, endpoints & USB control.

• Policy tuning to reduce false positives.

Security Awareness Training & Phishing Drills
Your people as your strongest control.

• Short, localized training modules.

• Monthly phishing simulations & metrics.

• Executive dashboards and compliance proof.

Patch & Endpoint Management (RMM Solution)

Keep endpoints secure and stable at scale.

• Automated OS & third-party patching with maintenance windows and rollback.

• Baseline hardening (CIS/NIST-aligned) with configuration drift detection.

• Application deployment, self-service app portal.

• Device health scoring (AV status, disk, CPU/RAM, crash rate, battery health).

• Real-time monitoring & alerting (critical services, event logs, tamper attempts).

• Remote support & remediation (quiet, on-user-schedule).

• USB and peripheral control; BitLocker/FileVault enforcement with key escrow.

• Asset inventory (HW/SW), licensing audits, and warranty/age-based refresh plans.

• Software allow/deny lists, local admin control, Just-in-Time elevation.

• On/Offboarding automations (build/stage devices, policy sets, secure wipe).

• DR readiness for endpoints (backup posture, bare-metal recovery testing).

Backup Solutions

Recover fast, meet compliance, and sleep easy.

• Microsoft 365 & Google Workspace backups (mail, SharePoint/Drive, Teams/Chat) with item-level restore.

• Endpoint, server, VM, and NAS backups with bare-metal and file-level recovery.

• XDR/EDR-assisted ransomware detection, immutable snapshots, and clean-room restore options.

• Australian data centres.

• Defined RPO/RTO targets, scheduled DR tests, and executive-ready compliance reports.

• Long-term retention & legal hold policies for audits and eDiscovery.

Password Management Solutions

Centralized, secure vaults for people and machines—without the password chaos.

• Enterprise vaults for users, teams, and admins (shared folders, granular RBAC).

• Strong authentication: MFA/Passkeys, conditional access, device trust.

• Browser extensions & mobile apps with autofill, password generator, and TOTP codes.

• Policy controls: minimum entropy, rotation schedules, banned-password lists, session timeouts.

• Shared-account access without revealing credentials (just-in-time, record/replay).

• Audit & compliance: detailed access logs, exportable reports (ISO 27001/Essential Eight support).

• Breach monitoring & dark-web alerts; automated prompts to rotate exposed creds.

• Offline access with local encrypted cache; zero-knowledge architecture end-to-end.

Outcome: fewer tickets, faster onboarding/offboarding, and measurable risk reduction across your organization.

Advanced Antivirus Solutions

Next-gen protection that blocks ransomware, stops zero-day attacks, and keeps endpoints clean.

• Next-Gen AV (NGAV) with behaviour & ML detection — stops known/unknown malware, fileless attacks, and script abuse.

• Ransomware protection & rollback — automatic isolation, kill-chain interruption, and file restore from snapshots.

• Exploit & intrusion prevention — memory protection, anti-exploitation for browsers, Office, and email clients.

• Optional MDR/SOC — 24×7 human-led monitoring, triage, and guided remediation.

• Web protection & DNS filtering — blocks phishing, malicious domains, and command-and-control traffic.

• Device & application control — USB lockdown, allow/deny lists, and application hardening.

• Email & link protection — malicious attachment/link detonation and user-friendly warnings.

Outcome: fewer incidents, faster response, and measurable risk reduction across your fleet.

Website Design & Monitoring

Fast, secure, and search-friendly websites—built and watched 24/7.

• Modern design & build (WordPress/Elementor or custom) with mobile-first layouts.

• Performance by default: Core Web Vitals tuning, image/WebP pipelines, caching/CDN, lazy-loading, and minified assets.

• Security stack: WAF, bot/Brute-force protection, TLS/HTTPS, daily malware scans, least-privilege access, and audit logging.

• Hosting options to suit compliance: global PoPs for speed or Australian data-centre residency when required.

• Content & SEO: structured data, meta/OG tags, schema, and redirects.

• Backup & recovery: versioned backups, one-click restore, and change tracking.

• Monitoring (even for sites we didn’t build): uptime checks, SSL/domain expiry, performance and error monitoring, with incident alerts to our team.

• Proactive maintenance: core/plugin/theme updates, staging & safe rollbacks, broken-link checks, and form deliverability testing.

Outcome: a fast, compliant website that ranks well, converts better, and stays online—with our team alerted the moment anything needs attention.

Reliable Hardware Purchasing

Right gear, right price, on time — even in a shortage.

• Multi-vendor sourcing with livestock checks to beat supply constraints.

• Standards-based device catalogues (laptops/desktops, scanners, MFPs, servers, switches/APs, storage & backup).

• Fast quotes across our distributor network.

• Staging & imaging: asset tagging, BIOS/firmware updates, Intune/Autopilot or RMM enrolment, baseline hardening.

• Lifecycle planning: refresh schedules, warranty/age reports, spare-pool management.

Outcome: predictable lead times, fewer procurement headaches, and ready-to-use hardware that lands in staff hands already secured and configured.

Mobile Device Management (MDM) — Microsoft Intune

Secure, compliant, and consistent device management across Windows, macOS, iOS/iPadOS, and Android.

• Zero-touch onboarding: Windows Autopilot, Apple DEP/ABM, Android Enterprise; user-based provisioning with the Company Portal.

• Baseline hardening: CIS/NIST-aligned configuration profiles, BitLocker/FileVault enforcement, firewall & disk encryption keys escrowed.

• App lifecycle management: Win32/MSIX/Store apps, iOS/Android managed apps, version pinning, required/available/self-service installs.

• Compliance & Conditional Access: device health checks tied to Entra ID—block access when non-compliant (jailbreak/root, missing AV, out-of-date OS)

• Policy controls: password/biometric rules, network/Wi-Fi/VPN profiles, email profiles, browser & USB restrictions, local admin control.

• Automation: role-based scopes, dynamic groups, on/offboarding workflows, change tracking, and staged rollouts.

• Reporting & compliance evidence: audit logs, posture dashboards, exportable reports aligned to ISO 27001 and the Essential Eight.

Outcome: fewer manual touches, stronger security, and provable compliance—while users get a smooth, self-service device experience.

Comprehensive IT Technical Support

Fast, friendly, and security-first support—on-site in Melbourne and remote Australia-wide.

• On-site in Melbourne: deskside fixes, hardware swaps, and network troubleshooting.

• Remote everywhere: secure, audited remote assistance for Windows, macOS, and servers.

• Incident response: ransomware/crypto-malware containment, recovery, and post-incident hardening.

• Proactive maintenance: patching, health checks, firmware updates, and scheduled tune-ups.

• User onboarding/offboarding: accounts, MFA, devices, apps, mail, and access reviews.

• Device & app support: Microsoft 365, email, printers/MFPs, Wi-Fi/VPN, line-of-business apps.

• Vendor management: we liaise with ISPs, printers, software vendors, and cloud providers.

• Root-cause & prevention: problem management with KB articles and runbooks created for your site.

• After-hours & critical care: optional extended coverage for outages and urgent incidents.

Outcome: fewer disruptions, faster resolutions, and a calmer IT day—backed by a team that knows your environment and responds when it matters most.

EOFY IT Equipment Disposal (Hassle-Free)

Secure, compliant e-waste collection with clear, tailored pricing.

• On-site pickup across Melbourne (scheduled routes; palletized or boxed—single items to full office clean-outs).

• Data sanitization & destruction — DoD/NIST-aligned wipes, drive shredding on request.

• Asset audit & reporting — make/model/serial lists for write-off, with photos if needed for finance/audit.

• Flexible scope — desktops/laptops, servers, networking, printers/MFPs, phones/tablets, cables, batteries & peripherals.

• Transparent fees — simple per-pickup pricing, with add-ons only for specialized media destruction or heavy items.

• After-hours or weekend options to minimize disruption.

Outcome: safe data handling, clean offices, and tidy EOFY records—without the headaches.

Events Video Recording (4K & Live Streaming)

Professional 4K coverage that makes your events look—and sound—exceptional.

• 4K camera capture for conferences, seminars, and corporate functions.

• Live streaming to YouTube, Facebook, or custom RTMP with branded overlays and lower-thirds.

• Brand consistency: intros/outros, watermarks, colour grading to your brand palette.

• Delivery options: secure cloud link, YouTube upload/optimization.

Outcome: polished, high-resolution video content with seamless live streaming and easy on-demand access for your audience.